RETURNS
Our products have a no-hassle 30 day "Happy Tails" money back guarantee!
If more than 30 days have gone by since your purchase, please contact us at returns@xtremecalm.com and we will work with you to reach an amicable solution.
REFUNDS
Once your return is received, you will promptly receive a refund. A credit will automatically be applied to your credit card or original method of payment.
LATE OR MISSING REFUNDS:
Contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@xtremecalm.com.
SHIPPING
To return your product, send to: ATTN: Xtreme Calm Returns, 19769 Gallahad Dr, Macomb, MI, 48044, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.